Participant Terms of Use

These Participant Terms of Use ("Terms") govern your business's use of the Rewardly participant tools when you take part in a rewards program (a "Program") operated by the owner of the property where your business trades (the "Program Owner").

By using the participant tools, you accept these Terms. Your commercial arrangements for the Program — including what you fund, what you accept and how you are paid — are agreed between you and the Program Owner, not with Rewardly.

1. Your relationship with Rewardly and the Program Owner

Rewardly provides the software that runs the Program. The Program Owner sets the Program's rules, decides which businesses participate, and is responsible for the reward pool from which redemptions are funded and for settling amounts owed to you.

Rewardly is not a party to your commercial agreement with the Program Owner and does not hold, custody or transmit funds.

2. What you can do with the participant tools

We grant you a limited, non-exclusive, non-transferable right, for as long as you participate in the Program, to use the participant tools to: onboard your locations and staff users; validate member redemptions; view your own performance data; and communicate with the Program Owner.

You will keep your account credentials secure, ensure your staff use the tools only for the Program, and notify us and the Program Owner promptly of any unauthorised use.

3. Accepting and honouring rewards

You agree to honour valid member redemptions in accordance with the Program rules published by the Program Owner, and to treat members participating in the Program no less favourably than other customers.

You will not: refuse a valid redemption without cause; charge a member a fee for redeeming; require a minimum purchase not permitted by the Program rules; or represent the Program or Rewardly inaccurately.

You may continue to operate your own loyalty or rewards programs. The Program does not restrict them.

4. Data

Your data. Data about your business and your transactions in the Program forms part of the Program Owner's programme data. You may access data arising from your own transactions, plus any aggregate reporting the Program Owner elects to share. You will not attempt to access another participant's data.

Member data. You will handle any member personal information you see only to fulfil redemptions and support members, will not use it for your own marketing without the member's separate consent, and will comply with applicable privacy law.

Rewardly's handling of personal information is described in the Privacy Policy.

5. Settlement

Where the Program provides for payments to you, amounts are computed by the platform from validated transactions and paid by the Program Owner, directly or through a third-party payment processor. Disputes about amounts are raised with the Program Owner. Rewardly will make the underlying records available to support resolution.

6. Validation and disputes

Member submissions are validated using automated review, including artificial-intelligence models, with manual review by the Program Owner where automated approval is not possible. Validation is probabilistic and Rewardly does not warrant that every decision is correct. Disputes about a specific transaction are resolved between you and the Program Owner.

7. Intellectual property

The participant tools and all software, models, methods and content in them are owned by Rewardly. You retain your own trademarks and content, and grant the Program Owner and Rewardly a licence to display your name, logo and offers within the Program for as long as you participate.

8. Suspension and exit

You may stop participating in accordance with your arrangement with the Program Owner. Rewardly may suspend access to the participant tools for breach of these Terms, suspected fraud, or at the Program Owner's instruction.

On exit, your access ends, and you remain responsible for honouring redemptions validly made before the exit date in accordance with the Program rules.

9. Disclaimers and liability

THE PARTICIPANT TOOLS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, REWARDLY IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOST PROFITS, AND REWARDLY'S TOTAL LIABILITY TO YOU UNDER THESE TERMS SHALL NOT EXCEED ONE THOUSAND US DOLLARS (US $1,000). Nothing limits liability that cannot be limited by law.

10. Changes, governing law and contact

We may update these Terms and will post the revised version with notice of material changes. These Terms are governed by the laws of the State of California, United States, with exclusive jurisdiction in the state and federal courts of Contra Costa County, California, except where the mandatory law of your place of business provides otherwise.

support@rewardly.live · Rewardly Protocol, Inc., 16192 Coastal Highway, Lewes, Delaware 19958, USA